Kingswood CSF

Customer Service Facility beginning 23 September 2026 at 12:11 at Lapworth Customer Pump Station/ Elsan.

This is a live notice. Please check the Canal & River Trust website for the latest information. View on Canal & River Trust website.

Summary

Type	Customer Service Facility
Start Date	23 September 2026 at 12:11
End Date	Ongoing
Start Location	Lapworth Customer Pump Station/ Elsan
Ends Location	Lapworth Customer Pump Station/ Elsan

Updates

29 October 2026 at 11:08

Unfortunately, the replacement card reader panel for the Lapworth pump out has not yet reached our contractor as expected. The supplier is currently investigating this with the delivery company to establish what has happened. Please be assured that the repair remains a priority, and we will provide a further update as soon as we receive more information regarding the delivery and installation of the replacement part. We apologise for the continued inconvenience and thank you for your patience.

22 October 2026 at 09:43

The part required has still not been received and is being chased.

We will provide a further update by 30th October.

7 October 2026 at 14:30

The part required is still awaited and is expected to arrive by the end of next week. Once received, our contractors will schedule a date for fitting. We will provide an update on the progress by Friday 23rd October.

25 September 2026 at 13:52

Our contractors have advised after attending today, there is a hardware issue with the card reader; this will need to be replaced.

An order will be placed for a new part and once it has arrived our contractors will then need to return to fit and test the pump out.

We do not have a timeframe for the replacement part but will update further once more is known.

23 September 2026 at 12:10

The pump out is currently out of order.

Please bear with us whilst our contractors attend.