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Customer Service Facility beginning 14 May 2026 at 12:59 at Apsley Yard CSF.
This is a live notice. Please check the Canal & River Trust website for the latest information. View on Canal & River Trust website.
| Type | Customer Service Facility |
| Start Date | 14 May 2026 at 12:59 |
| End Date | Ongoing |
| Start Location | Apsley Yard CSF |
| Ends Location | Apsley Yard CSF |
Following on from the test results, extensive remedial work will be required to the pipework to make the elsan fully operable. We appreciate that this situation is taking longer to resolve than we would have hoped, and we sincerely apologise for the inconvenience. Please be assured that the teams involved are actively progressing a permanent repair solution and we will provide further updates as soon as information becomes available.
Thank you for your continued patience . Our contractor is progressing with the planned repair following the results of a dye test through the pipes. We will update this notice when the work has been completed.
Thank you for your continued patience whilst we await an update for this facility.
Thank you for your patience whilst the contractors undertake further testing of the pipework. When they have the results we will update this notice accordingly.
Contractors have unblocked the elsan however they have noted further investigation is required regarding the underground pipe works. When we have confirmation the elsan is fully operable we will update this notice accordingly. Thank you for your patience
The elsan is currently blocked and our contractors have been requested to attend to clear the blockage. Once fixed, this notice will be updated.