Sawley Customer Service Facilities - Upper Trent
This notice is archived and no longer active.
Detail
Type | Advice |
Start Date | 10/26/2023, 9:00:00 AM |
End Date | 3/18/2024, 12:00:00 AM |
Start Location | Sawley Lock CSF |
Ends Location | Sawley Lock CSF |
Towpath Closed | No |
Description
The Customer Service Facility at Sawley is currently closed due to flood damage, which has affected the electrics on-site.
Our operations team will be visiting the site later today to assess the extent of the damage and determine the necessary repairs.
Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the end of today or as soon as we have more information.
Updates
Everything has been completed and Sawley Customer Service Facility is now open.
3/18/2024The Customer Service Facility at Sawley remains closed following flood damage to the facilities on-site, including the Elsan.
Recent adverse weather has meant difficulty accessing the site and delayed the repairs. However, the required repair works have been organised and we will update this notice by 4pm on Monday 18th March or as soon as we have further information.
Please note that our nearest operating facility is at Trent Lock.
3/15/2024The Customer Service Facility at Sawley remains closed due to flood damage to the facilities on-site, including the Elsan.
Recent adverse weather has meant the repairs have been delayed due to access issues. However, we are now able to arrange the repair works which are required and will update this notice by 4pm on Friday 15th March or as soon as we have further information.
Please note that our nearest operating facility is at Trent Lock.
3/8/2024The Customer Service Facility at Sawley remains closed due to the flood damaged caused to the facilities on-site, including the Elsan.
Recent adverse weather has meant the repairs have been delayed due to access issues.
Please note that our nearest operating facility is at Trent Lock.
We will update this notice by 4pm on Friday 8th March or as soon as we have further information.
2/26/2024The Customer Service Facility at Sawley remains closed due to the flood damaged caused to the facilities on-site, including the Elsan.
The deep clean is complete and we are awaiting confirmation that the final repairs have been successfully completed.
We will update this notice by 4pm on Monday 26th February or as soon as we have further information.
2/23/2024The Customer Service Facility at Sawley remains closed due to the flood damaged caused to the facilities on-site, including the Elsan.
The deep clean has now been completed. The final repairs are planned in to take place by the 23rd February.
Please note that our nearest operating facility is at Trent Lock.
We will update this notice by 4pm on the 23rd February or as soon as we have further information.
2/7/2024The Customer Service Facility at Sawley remains closed due to the flood damaged caused to the facilities on-site, including the Elsan.
The deep clean is now planned in for the 5th February and once completed, we will be able to organise the required repairs to the facility as a matter of urgency.
Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the 6th February or as soon as we have further information.
1/26/2024The Customer Service Facility at Sawley remains closed due to the flood damaged caused to the facilities on-site, including the Elsan. Arrangements are being made to clean and repair the facility as a matter of urgency. Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the 26th January or as soon as we have further information.
1/19/2024The Customer Service Facility at Sawley remains closed due to the continued flooding, which has affected the facilities on-site, including the Elsan. Arrangements are being made to clean and repair the facility. Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the 19th January or as soon as we have further information.
1/5/2024The Customer Service Facility at Sawley remains closed due to flood damage, which has affected the facilities on-site, including the Elsan. Arrangements are being made to clean and repair the facility. Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the 5th January or as soon as we have further information.
12/29/2023The Customer Service Facility at Sawley has been re-closed due to flood damage, which has affected the facilities on-site, including the Elsan. Arrangements are being made to clean and repair the facility. Please note that our nearest operating facility is at Trent Lock.
We will update this notice by the end of the day tomorrow or as soon as we have more information.
12/21/2023The facilities at Sawley continue to be open for use as most of the repairs have been carried out.
We are still waiting on our contractors to fix the showers, so they do remain temporarily out of order. We aim to have the showers fixed as soon as possible and we will update this notice on the 21st December or as soon as we have further information.
We thank our customers for their continued patience, while this work has been taking place
12/7/2023The facilities at Sawley are now open for use again and most of the repairs have been carried out.
We are still waiting on our contractors to fix the showers, so they do remain temporarily out of order. We aim to have the showers fixed by next week and we will update this notice on the 7th December or as soon as we have further information.
We thank our customers for their continued patience, while this work has been taking place
11/30/2023The facilities at Sawley were deep cleaned last week.
We have now carried out some of the electrical repairs, but we require specialist contractors to complete the job.
We aim to have them out by the end of this week, so we can then re-open these facilities.
We will update this notice by Wednesday 6th December or as soon as we have further information.
We thank our customers for their continued patience, while we get this work completed.
11/27/2023The facilities at Sawley will have been deep cleaned by the end of this week. We will then arrange for the repairs to be made to the electrics damaged by the flooding caused by Storm Babet.
We will update this notice by Wednesday 29th November or as soon as we have further information.
For advice, please note that the nearest working customer facility is at Trent Lock.
11/22/2023The facilities at Sawley still require a deep clean by our contractors before our electrical engineers can carry out the required repairs to the equipment damaged by the flooding.
We will update this notice by 5pm on Wednesday 22nd November or as soon as we have further information.
For advice, please note that our nearest operating facility is at Trent Lock.
11/8/2023Due to the recent flooding, these facilities still require a deep clean and we aim to have this done by the start of next week.
Once the deep clean has been carried out, our electrical engineers will be able to carry out the required repairs to the equipment damaged by the flooding.
We aim to have the facilities back up and running by the middle of next week and appreciate your patience.
For advice, please note that our nearest operating facility is at Trent Lock.
We will update this notice by 5pm on Wednesday 8th November or as soon as we have further information.
11/3/2023Due to the recent flooding, these facilities require a deep clean and we aim to have this done this week. The elsan will also be pumped out this week.
Once both these jobs have been carried out, our electrical engineers will be able to carry out the required repairs to the equipment damaged by the flooding.
We aim to have the facilities back up and running by next week and appreciate your patience.
For advice, please note that our nearest operating facility is at Trent Lock.
We will update this notice by 5pm on Friday 3rd November or as soon as we have further information.
10/30/2023Due to the forecast rainfall, we will continue to monitor the water levels over the weekend at Sawley Lock customer facilities.
Our electrical engineers will be attending site on Monday morning and a contractor visit will be arranged to pump out the elsan.
We aim to have the facilities back up and running by the middle of next week.
We appreciate your patience during this short term closure.
For advice, please note that our nearest operating facility is at Trent Lock.
We will update this notice by 5pm on Wednesday 4th November or as soon as we have further information.
10/27/2023Our local team has now visited the site and assessed the extent of the damage caused by the recent floodwater.
We will continue to monitor the water levels and will initiate urgent jobs with the various contractors required for the repairs.
We do not yet have a timeframe for how long the repairs will take, but we will update this notice by 5pm tomorrow or as soon as we have further updates.
For advice, please note that our nearest operating facility is at Trent Lock.
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10/26/2023