Please be advised that we have received reports of customers experiencing difficulty equalising pressure at Benham Lock.

The lock is currently taking approximately 20 minutes to fill, so we kindly ask all users to be patient when operating the gates.

Where possible, we recommend customers travel in pairs to assist one another during passage.

Support from the Trust is available as a last resort; however, response times cannot be guaranteed.

Thank you for your understanding and cooperation.

You are welcome to contact us at [email protected] or 03030 404040 if you would like to discuss this information with a member of our Customer Service Team.